Collaboration & Knowledge Management
Collaboration technology allows people to interact, share information and electronic media, and work on shared projects virtually, both synchronously or asynchronously.
The ultimate goal of Collaboration technology is to mimic, and if possible enhance, the effectiveness of interchanges between members of a community from any physically disconnected environment.
Collaboration is not a strictly defined area, but for our purposes Collaboration focuses on the following capability areas:
- Web-conferencing and web-casting
- Document Collaboration
- Web Meetings
- Groupware
- Chat and Instant Messaging
- Knowledge sharing
- Online communities
- Discussion Forums
- Webcasts
- Polls
- Discussion forum
Assessment
- Assessing the potential business value of collaboration initiatives
- Preparing competitive intelligence analysis
- Assessing current practices and business processes
- Developing knowledge-based business strategies and processes
- Providing virtual competency and advisory services
- Managing the life cycle of knowledge capital
- Designing electronic workspace environments for team collaboration
- Developing lessons learned methodologies and processes
- Conducting product comparisons and tool evaluations
- Integrating a company's knowledge strategy with their business processes
- Linking a company's knowledge strategy to its learning philosophy
- Facilitating communities of practice
- Developing virtual communities and teams
- Instituting organizational learning disciplines